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A service roller coaster: Review of SriLankan Airlines business class on the A330-300

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A service roller coaster: Review of SriLankan Airlines business class on the A330-300

TPG Rating 75 100 Pros Very good seat; great food; cheap price in miles. Cons Inconsistent service; expensive and very slow Wi-Fi. 15/20 Ground Experience 25/30 Cabin + Seat 10/15 Amenities + IFE 17/20 Food + Beverage 8/15 Service SriLankan Airlines is a small carrier with just 26 aircraft in its fleet, so it sometimes gets overlooked. But it’s a member of the Oneworld alliance with British Airways, American Airlines and 10 other major carriers, so it was high time we gave Sri Lanka’s flag carrier a whirl. Its direct flight between London Heathrow (LHR) and Colombo (CMB) is a...

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